Round Braided Natural Pet Mat

Orders are prepared in 1–2 business days, then U.S. delivery typically takes 5–10 business days (8–20 for international). You’ll get a tracking link by email as soon as your order ships.

Shipping is free on any order over $70. Under $70, standard rates are calculated at checkout by weight and destination (U.S. $3.99–$14.99, international $1.99–$20.99) — no surprise fees, the price you see there is the price you pay.

We offer 30-day returns from delivery. Items must be unused, in original packaging, with all tags and accessories. Email info@furronix.com with your order number to start a return.

Once we receive and inspect your return, approved refunds are issued to your original payment method within 5–7 business days. Your bank or card issuer may take an additional 3–10 business days to post it.

Email info@furronix.com within 7 days of delivery with your order number and clear photos. We’ll arrange a free replacement, a full refund, or a partial refund — your choice — and we cover return shipping.

Yes. Checkout is encrypted with industry-standard TLS and we never store card details. Cards are processed by Shopify Payments (PCI-DSS Level 1); PayPal, Apple Pay, Google Pay, Shop Pay and Amazon Pay are handled by those providers.

Yes. When your order ships you’ll get an email with a tracking number and link. Tracking can take up to 24 hours to start updating.

Yes, free of charge before it ships — email info@furronix.com as soon as possible. Once shipped, you can return it under our 30-day policy.